Website Data, Copywrite and Privacy Policy for Maven Hotel Services Ltd

1. Introduction

Welcome to Maven Hotel Services Ltd (“we,” “our,” or “us”). We are committed to safeguarding your personal information and ensuring that your privacy is protected. This Privacy Policy explains how we collect, use, disclose, and store your data when you visit our website [website URL], in accordance with the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018.

By using our website, you consent to the practices outlined in this policy.

2. Data We Collect

We may collect the following data from users:

- Personal Identifiable Information (PII): This includes, but is not limited to, your name, email address, phone number, and any other information you provide through contact forms or registration.

- Usage Data: Information on how you access and use our website, including IP address, browser type, pages visited, and time spent on each page.

- Cookies and Tracking Data: We use cookies and similar tracking technologies to monitor activity on our website, enhance your experience, and gather analytical information. Please see our Cookie Policy for more details.

3. How We Use Your Data

The data we collect is used for the following purposes:

- To provide and maintain our website.

- To improve our services and website experience.

- To communicate with you regarding your inquiries or requests.

- To comply with legal obligations or requests from government authorities.

- To protect the security and integrity of our website.

We will not use your data for any purpose other than those outlined in this policy unless we have obtained your explicit consent.

4. Legal Basis for Processing Data

We process your data under the following legal grounds:

- Consent: When you provide your personal data through forms or subscriptions.

- Legitimate Interests: For improving our services, maintaining our website, and ensuring security.

- Legal Obligation: When we are required to comply with legal and regulatory obligations.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once data is no longer required, it will be securely deleted or anonymized.

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

- Access: You can request a copy of your personal data that we hold.

- Rectification: If your data is inaccurate or incomplete, you can request corrections.

- Erasure: You can request the deletion of your data in certain circumstances.

- Restrict Processing: You have the right to restrict the processing of your data.

- Data Portability: You can request that we transfer your data to another service provider.

- Objection: You can object to the processing of your data based on legitimate interests.

To exercise any of these rights, please contact us at [contact email].

7. Data Sharing and Third-Party Disclosure

We will not share your data with third parties without your consent, except where necessary for the performance of our services or as required by law. We may use third-party service providers for web hosting, analytics, and marketing. These providers are contractually obligated to keep your data secure and only use it in accordance with our instructions.

8. International Transfers

As a UK-based business, your data will primarily be stored and processed in the UK. If we transfer your data outside the UK or the European Economic Area (EEA), we will ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your data.

9. Security Measures

We take the security of your personal data seriously and have implemented measures to prevent unauthorized access, disclosure, or loss of your information. However, no method of online transmission or storage is entirely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

11. Cookie Policy

Our website uses cookies to improve your browsing experience and track website performance. For detailed information about how we use cookies, please refer to our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. We will post the updated policy on this page and update the “Last Updated” date at the top of the policy.